Resume

About Leanne:
Human-centered design leader with 10+ years of experience creating intuitive, scalable digital experiences across enterprise, nonprofit, and ecommerce platforms. As Creative & UX Design Director at Road Scholar, I lead a multidisciplinary team delivering high-impact products and content at scale, from immersive web experiences and UX systems to large-scale brand campaigns. I bring a global, user-first perspective to design—shaped by deep experience in storytelling, accessibility, and collaboration across product, engineering, marketing, and research.

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  • ROAD SCHOLARBoston, MA / Remote
    Creative & UX Design Director
    Sep 2021 – Present

    • Lead design strategy and brand evolution for a mission-driven organization serving older adult learners worldwide.

    • Manage and mentor a 14-person team across UX, content, video, print, and marketing, delivering enterprise-scale solutions that balance storytelling with usability.

    • Spearhead UX initiatives for complex CMS environments and e-commerce functionality, aligning design with user needs, accessibility standards, and engineering constraints.

    • Oversee full design lifecycle: research, ideation, prototyping, usability testing, iteration, and implementation.

    • Collaborate across departments (Product, Data, Dev, Marketing, Exec) to bring scalable, intuitive solutions to life.

    • Launched brand refresh, new design systems, and improved workflows for international and digital product launches.

    iROBOTRemote
    User Experience Designer
    Oct 2020 – Sep 2021

    • Designed and tested UX solutions for global e-commerce initiatives and product pages across devices.

    • Led customer testing via UserTesting.com; translated insights into refined user flows and prototypes.

    • Partnered with engineering and analytics teams to implement and iterate on live experiences based on real-time data.

     

    ROAD SCHOLAR
    UX & Digital Design Manager
    Jul 2018 – Aug 2020

    • Designed and optimized user experiences for a senior-focused demographic, streamlining discovery, booking, and support journeys.

    • Led UX testing and iterative improvements across web, blog, and marketing campaigns.

    • Managed a team of designers and developers; introduced workflow efficiencies and accessibility improvements.

    Digital Content Specialist
    Feb 2017 – Jul 2018

    • Built and maintained web and email content via CMS and ESPs (Episerver, Salesforce, Responsys).

    • Designed and coded responsive emails and blog content; integrated testing and personalization strategies.

    • Drove cross-functional content execution in alignment with branding and accessibility standards.

    Production Artist
    Oct 2015 – Feb 2017

    • Produced large-format print catalogs, brochures, and email campaigns.

    • Reviewed and organized photography assets for marketing use.

    • UX/UI Design & Prototyping
      (Figma, Adobe CC, Optimizely, Autolayout, DevMode)

    • End-to-End Product Design (Research → Delivery)

    • Systematic & Scalable Design Thinking

    • CMS & Content Strategy Integration

    • Human-Centered Enterprise Workflows

    • Team Leadership & Creative Direction

    • Accessibility & Inclusive Design

    • Cross-Functional Collaboration (PMs, Dev, Data, Content)

    • Data-Informed Experimentation & Iteration

    • Design Lab (2025) – Advanced Figma, AI For UX Design, Figma Prototyping

    • General Assembly (2018) – Certificate, UX Design

    • Fulton-Montgomery Community College (2015) – A.S. Digital Communications & Media

    • Binghamton University (2008)  – B.A. Theatre

    • 50th Anniversary Rebrand – Directed identity refresh and multi-channel campaign across digital, video, and print

    • UX Redesign for Product Pages – Led redesign improving booking clarity and accessibility for older adults

    • CMS Workflow Modernization – Collaborated across product and engineering to streamline authoring experience

    • AI-Enhanced Content Testing & Personalization – Leveraged LLM-informed tools to prototype and test content variations for performance

  • Figma (Advanced Autolayout, Variables, DevMode), Adobe CC, Optimizely, Braze, Salesforce, Episerver, HTML/CSS, UserTesting.com, Jira, Slack, Trello

Say hello!

Interested in working together? Fill out some info and I’ll be in touch!

Say hello!

Interested in working together? Fill out some info and I’ll be in touch!